These Terms & Conditions of Sale (‘Terms’) govern the purchase of goods as described in our quotation or order acknowledgement (‘Goods’) by you (‘Buyer’) from Coretuff, the customer-facing trading name of Harrison Products Co Limited, a company registered in England and Wales under company number 5918354, whose registered office is at Unit 420 Bramley Drive, Vale Park, Evesham, WR11 1JH, United Kingdom (‘we’, ‘us’, ‘Coretuff’).
These Terms shall be deemed accepted by you upon: (a) your written or electronic acceptance of a quotation; (b) the date of any delivery of Goods to you; or (c) payment of any invoice – whichever occurs first. Upon acceptance, these Terms constitute the entire agreement between us in respect of the relevant transaction.
These Terms, together with any applicable quotation or order acknowledgement (together, the ‘Contract’), govern the purchase and sale of Goods to the exclusion of any other terms you seek to impose or incorporate, or which are implied by trade, custom, practice or course of dealing.
We observe a company shutdown period over the Christmas and New Year period (typically three business days). During this time the business will be closed and no orders, deliveries or communications will be processed. We will notify you of the specific dates in advance each year.
b) Interpretation
‘Business Day’ means any day between 07:00 and 17:30 (GMT/BST) other than a Saturday, Sunday or public holiday in England and Wales.
The headings in these Terms are included for convenience only and shall not affect their interpretation or construction.
Words importing the singular include the plural and vice versa. Words importing a gender include all genders.
References to statutory provisions shall be construed as references to those provisions as amended, consolidated or re-enacted from time to time.
c) Goods
The description and specification of the Goods are as set out in our sales documentation and any quotation issued to you. Descriptions and images in our catalogues or marketing materials are intended as a guide only and do not form part of the Contract unless expressly confirmed in writing.
By accepting a quotation, you confirm that you have not relied upon any representation, statement or promise made by us (whether orally or in writing) other than as expressly set out in the Contract.
We reserve the right to make reasonable changes to the specification of the Goods where required to comply with applicable safety legislation, regulatory requirements or quality standards, provided such changes do not materially affect the Goods’ performance or suitability for your intended purpose.
Where Goods are manufactured or sourced to your specific requirements (‘Bespoke Goods’), you acknowledge that such Goods are excluded from the standard returns policy set out in clause (h) below.cable safety or other statutory regulatory requirements.
d) Price
The price payable for the Goods (‘Price’) is that set out in our current quotation at the date of your order, or such other price as we may agree in writing.
All Prices quoted are exclusive of VAT and any other applicable taxes, levies or duties, which will be added to your invoice at the prevailing rate.
All Prices are exclusive of delivery charges unless expressly stated otherwise in the quotation.
If the cost of supplying the Goods increases after a quotation has been issued due to any factor beyond our reasonable control – including but not limited to increases in raw material costs, labour costs, exchange rate fluctuations, or changes to import duties or freight rates – we reserve the right to adjust the Price prior to delivery. We will notify you in writing of any such increase and you shall have the right to cancel the order within five (5) Business Days of receiving such notice without penalty, unless Bespoke Goods have already been manufactured.
Any discounts offered are entirely at our discretion and shall not create a precedent or obligation for future transactions.
In line with our obligations under the Digital Markets, Competition and Consumers Act 2026 (‘DMCCA 2026’), all pricing presented to you will be transparent, clearly inclusive of any mandatory charges, and free from hidden fees. You will always be shown the total Price before being bound by any contract.
e) Cancellation & Alteration
Details of Goods in our sales documentation constitute an invitation to treat and not a binding offer to sell.
A quotation is valid for a period of ten (10) calendar days from the date shown on it, unless withdrawn by us in writing at an earlier time.
Either party may withdraw from a transaction at any time before a quotation is formally accepted by you, without liability to the other.
Bespoke Goods: Where an order is placed for Goods manufactured or procured specifically to your requirements, we will issue a proforma invoice upon your acceptance of the quotation. Payment must be made in full (or in such part as was agreed and recorded at the time of quotation) before production commences. Once payment has been received or production has commenced, such orders cannot be cancelled and, upon delivery, cannot be returned or credited save where the Goods are defective.
f) Payment
We will invoice you for the Price as follows:
a. Before delivery of the Goods if you are set up as a Proforma customer; or
b. Where you have a Credit Account set up with us the Price will be invoiced to you on the day before delivery.
Proforma customers: before delivery of the Goods;
Credit Account customers: on or before the day of despatch of the Goods.
Credit Account customers must pay all invoices within 30 days of the invoice date, unless alternative credit terms have been agreed in writing.
Your obligation to pay is not conditional upon delivery having taken place or upon legal title in the Goods having passed to you.
If payment is not received by the due date, we reserve the right to: (a) suspend further deliveries to you; and (b) charge statutory interest on the overdue amount at the rate prescribed by the Late Payment of Commercial Debts (Interest) Act 1998, currently 8% per annum above the Bank of England base rate, accruing on a daily basis until payment is received in full.
Time for payment shall be of the essence of the Contract.
All payments must be made in pounds sterling (GBP) unless otherwise agreed in writing.
Each party must pay all amounts due under these Terms in full without any deduction, withholding or set-off except as required by law. Neither party may assert any credit, set-off or counterclaim to justify withholding payment of any amount in whole or in part.
g) Delivery
We will arrange delivery of the Goods to the address specified in your order or quotation, or to such other address as we agree in writing.
If no delivery address is specified, or if we so agree, you must collect the Goods from our premises during normal Business Hours.
If you fail to take delivery of the Goods on the agreed date or within a reasonable time thereafter, we may, without prejudice to our other rights and remedies:
store the Goods at your risk and charge you for all reasonable costs of storage, transportation and insurance;
arrange redelivery and charge you the costs thereof; and/or
after ten (10) Business Days from the agreed delivery date, resell or otherwise dispose of the Goods and charge you for any shortfall against the Contract Price.
Any delivery dates quoted by us are estimates only. Time of delivery is not of the essence unless expressly agreed in writing. We shall not be liable for any loss arising from a delay in delivery caused by circumstances beyond our reasonable control or by your failure to provide adequate instructions.
We may deliver the Goods in instalments. Each instalment shall be invoiced and paid for separately, and shall constitute a separate contract. A delay or defect in any instalment shall not entitle you to cancel any other instalment.
h) Inspection, Returns & Acceptance
You must inspect the Goods promptly upon delivery or collection.
If you identify any damage, defect or shortage at the point of delivery, you must notify us in writing within seven (7) Business Days of delivery, providing full details of the issue. Failure to notify us within this period shall, subject to your statutory rights, be treated as acceptance of the Goods.
Bespoke Goods and goods ordered specifically for you cannot be returned, save where they are found to be defective.
Returns of standard, unused, resaleable stock:
Returns of standard Goods that are no longer required will be accepted at our discretion, provided: (i) the Goods have not been used; (ii) they are in their original, unopened packaging and in a resaleable condition; and (iii) we receive a written return request within 28 calendar days of the delivery date.
Accepted returns of standard Goods (other than defective Goods) will be subject to a 10% handling and restocking charge. Original delivery charges are non-refundable.
In accordance with the DMCCA 2026, these terms are stated clearly and transparently. You will be notified of any applicable charges before completing a purchase.
Defective Goods: Where Goods are found to be defective, we will, at our option and subject to our inspection, repair, replace or issue a full refund for the affected Goods. In such cases, you will not be charged a handling fee and reasonable return postage or collection costs will be met by us.
We shall be under no liability in respect of any defect arising from:
your failure to provide notice as required by clause h.2 above;
further use or processing of the Goods after identifying or suspecting a defect;
failure to follow our oral or written instructions regarding storage, installation, commissioning, use or maintenance;
fair wear and tear in normal use;
wilful damage, negligence, misuse, or alteration of the Goods by you, your employees, agents or any third party.
Save where Goods are defective, you bear the risk and cost of returning Goods to us.
Nothing in this clause affects your statutory rights under the Consumer Rights Act 2015 (where applicable) or any other applicable legislation.
i) Risk & Title
Risk in the Goods passes to you upon completion of delivery to your specified delivery address (or upon collection, where applicable).
Legal title to the Goods shall not pass to you until we have received payment in full for: (a) the Goods forming the subject of the relevant Contract; and (b) any other Goods or services supplied by us to you in respect of which payment is outstanding.
Until title passes, you must: (a) hold the Goods as our bailee and in a fiduciary capacity; (b) store the Goods separately and in a manner that makes them clearly identifiable as our property; (c) not remove, deface or obscure any identifying marks or packaging; and (d) maintain the Goods in satisfactory condition and keep them insured at their full replacement value.
If title has not yet passed, we may at any time require you to deliver up the Goods. If you fail to do so promptly, we may enter your premises (or those of any third party where the Goods are stored) to recover them.
j) Termination
We may terminate the Contract immediately upon written notice to you if:
you commit a material breach of these Terms which, if capable of remedy, you fail to remedy within fourteen (14) Business Days of receiving written notice from us requiring you to do so;
you are or become insolvent, are unable to pay your debts as they fall due, or take advantage of any statutory provision for the relief of insolvent debtors;
you enter into a voluntary arrangement or any other composition or arrangement with your creditors; or
a receiver, manager, administrator or administrative receiver is appointed over any of your assets; a resolution is passed or petition presented for your winding-up or administration; or any other insolvency proceedings are commenced in relation to you.
k) Limitation of Liability
Nothing in these Terms shall limit or exclude our liability for: (a) death or personal injury caused by our negligence; (b) fraud or fraudulent misrepresentation; (c) any matter in respect of which it would be unlawful for us to exclude or restrict liability; or (d) any liability that cannot be excluded under the Consumer Rights Act 2015 (where applicable).
Subject to clause k.1, and to the extent permitted by law (including the Unfair Contract Terms Act 1977 where applicable), our aggregate liability to you under or in connection with the Contract, whether in contract, tort (including negligence), breach of statutory duty or otherwise, shall not exceed the total Price paid by you under the relevant Contract.
Subject to clause k.1, we shall not be liable to you for any: (a) loss of profits; (b) loss of anticipated savings; (c) loss of business or contracts; (d) loss of data; (e) loss of reputation or goodwill; (f) business interruption; or (g) indirect, special or consequential loss or damage, howsoever arising.
Where we fail to deliver the Goods, our liability shall (subject to clauses k.1 and k.2) be limited to the reasonable costs incurred by you in obtaining equivalent replacement goods in the cheapest available market, less the Price already paid for the undelivered Goods.
All warranties, conditions and other terms implied by statute or common law are, to the fullest extent permitted by law, excluded from the Contract, save that the implied terms as to title under section 12 of the Sale of Goods Act 1979 (and equivalent provisions under the Consumer Rights Act 2015 where applicable) are not excluded.
l) Communications
All formal notices under these Terms must be in writing and signed by or on behalf of the party giving notice.
Notices shall be deemed duly given:
on delivery, if sent by courier or recorded delivery during the recipient’s normal business hours;
on transmission, if sent by email provided a successful delivery receipt or read receipt is generated and no automated non-delivery notification is received;
on the fifth Business Day after posting, if sent by first-class domestic post; or
on the tenth Business Day after posting, if sent by international airmail.
Notices must be addressed to the most recent postal or email address notified to the other party in writing.
m) Data Protection & UK GDPR
Both parties agree to comply with all applicable data protection legislation, including the UK General Data Protection Regulation (‘UK GDPR’) and the Data Protection Act 2018.
Where we process personal data of your employees or representatives in the course of supplying Goods to you, the parties agree that you act as ‘Controller’ and we act as ‘Processor’ as those terms are defined under the UK GDPR.
Capitalised terms relating to data protection (including ‘Personal Data’, ‘Processing’, ‘Data Subject’, ‘Controller’ and ‘Processor’) shall bear the meanings given to them in the UK GDPR.
As Processor, we shall:
process Personal Data only to the extent necessary to perform our obligations under the Contract, or as otherwise directed by you in writing;
not retain Personal Data for longer than is necessary for the purposes for which it was collected;
not process Personal Data for our own purposes or for the benefit of any third party without your prior written consent;
not disclose Personal Data to any third party except to our employees, directors, agents, subcontractors or professional advisers on a strict need-to-know basis, and subject to equivalent confidentiality obligations; and
implement and maintain appropriate technical and organisational security measures to protect Personal Data against unauthorised or unlawful processing, accidental loss, destruction or damage.
We will inform you without undue delay if we become aware of any personal data breach affecting Personal Data processed on your behalf.
For further information about how Coretuff handles personal data, please refer to our Privacy Policy available at www.coretuff.com/privacy-policy. For any data protection enquiries, complaints or to exercise your rights as a Data Subject, please contact our Data Protection contact at: dataprotection@harrisonglobal.com.
n) Force Majeure
Neither party shall be liable to the other for any failure to perform, or delay in performing, its obligations under the Contract where such failure or delay arises from any cause beyond that party’s reasonable control (‘Force Majeure Event’).
Force Majeure Events include, but are not limited to: power or utility failure; failure of internet service providers or telecommunications networks; industrial action or labour disputes (whether or not involving our employees); civil unrest or riot; fire; flood; storm; earthquake; pandemic or epidemic; acts of terrorism; acts of war or armed conflict; governmental or regulatory action; supply chain disruption; or any other event that is genuinely beyond the reasonable control of the affected party.
The party affected by a Force Majeure Event must notify the other party in writing as soon as reasonably practicable, setting out the nature of the event and its expected duration. The affected party must take all reasonable steps to mitigate the effects of the Force Majeure Event.
If a Force Majeure Event continues for more than sixty (60) consecutive calendar days, either party may terminate the affected Contract by giving written notice to the other without liability, save that you shall pay for any Goods already delivered.
o) No Waiver
No failure or delay by either party in exercising any right or remedy under these Terms shall constitute a waiver of that right or remedy or of any other right or remedy. A waiver by us of any breach of these Terms by you shall not be construed as a waiver of any subsequent breach of the same or any other provision.
p) Severance
If any provision of these Terms is found by a court or other competent authority to be invalid, unlawful or unenforceable, that provision shall be severed from the remainder of these Terms, which shall continue in full force and effect. The parties shall use reasonable endeavours to agree a replacement provision that, to the greatest extent possible, achieves the same commercial objective as the severed provision.
q) Third Party Rights
These Terms do not confer any rights on any person or party other than the parties to the Contract and, where applicable, their successors and permitted assigns, pursuant to the Contracts (Rights of Third Parties) Act 1999.
r) Governing Law & Jurisdiction
These Terms and any Contract formed under them shall be governed by and construed in accordance with the law of England and Wales.
Any dispute arising out of or in connection with these Terms or any Contract (including non-contractual disputes or claims) shall be subject to the exclusive jurisdiction of the courts of England and Wales.
